If you got charged twice for same purchase, please follow the below inastructions.

If your purchase was made in-game, we would neeed the following detail from you:

• a bank statement showing that the package price has been debited with the mention "Million Lords" in it.
• a screenshot from your provider (Apple / Google) saying the package is active. If you paid using Google Play, please share the Transaction ID with us?(starts with the mention "GPA").
• screenshots on your in game app showing that you didn't receive your purchase.

If your purchase was made on our webshop, please contact the webshop support team directly. They will be able to assist you with any issues related to your transactions.
You can reach them at: https://help.xsolla.com/en

We apologize for any inconvenience and appreciate your understanding.

I wish you great success on the battlefields.