If you cannot log in to the game, there are a few steps you can try.
First, make sure that your internet connection is stable and restart the game. If the issue continues, try restarting your device.
Check that you are logging in with the correct method, such as Facebook, Google Play, Apple, or Game Center, especially if your game account was previously bound to one of these services.
If you recently changed devices or reinstalled the game, ensure you are using the same account that was originally connected to your game progress.
If you are still unable to log in after trying these steps, please contact the game’s support team and provide details about the issue so they can assist you further.