If you are not receiving game notifications, it could be due to several reasons:

• Device notification settings: Make sure notifications for the game are enabled in your device’s settings. On some devices, notifications may be blocked by default.
• In-game notification settings: Check the game’s settings to ensure that alerts for events, messages, or updates are turned on.
• Do Not Disturb or focus mode: If your device is in Do Not Disturb or a similar focus mode, notifications may be suppressed.
• App updates or cache issues: Outdated game versions or corrupted cache can sometimes prevent notifications. Updating the game and restarting your device may help.

Try the following steps:

• Disable in-game notifications
• Disable app notifications from your device Settings
• Clear cache (How to clear cache on my device?)
• Turn off device and restart
• Activate notifications from app settings and in-game.

If you have checked all of the above and still do not receive notifications, contact the game’s support team with your Player ID and device details so they can investigate the issue.