How to clear cache on my device?

Here’s how to clear the cache for your game on Android and iOS devices:On AndroidOpen Settings → Apps or App Management.Find and select your...

The game won’t load. What should I do?

If the store isn’t loading, try these steps:Check your internet connection – Make sure you have a stable Wi-Fi or mobile data connection.Res...

Why won’t the game install on my device?

Installation may fail for several reasons:Your device does not meet the minimum system requirements (OS version, storage, or hardware).Insuf...

How do I update the game to the latest version?

To get the latest version of the game, follow these steps depending on your platform:Google Play – Open Google Play, go to My apps & gam...

Why is the latest update not appearing in my app store?

There are a few common reasons why you might not see the newest update:Progressive release – Developers sometimes release updates gradually,...

Why is the game taking too long to download or update?

A slow download or update can happen due to several reasons:Internet connection – Slow or unstable Wi-Fi/mobile data can delay downloads.Ser...

Why does the game say my device is not supported?

This message appears when your device does not meet the game’s requirements or is restricted for certain regions. Common reasons include:Min...

Why do error codes appear on the loading screen?

Error codes show up when the game encounters a problem. They help identify the issue so you can fix it or report it to support. Common reaso...

How can I report a bug or technical issue to the support team?

To help us resolve issues quickly, please submit a ticket with the following details:Game name – exactly as it appears in the gamePlayer ID ...

The game keeps crashing. How do I fix it?

If the game keeps crashing on your phone, it’s usually due to performance, app problems, or a buggy update. Here’s how you can try to f...

What are the minimum device requirements?

The minimum device requirements on devices are as follows:📱 iOS RequirementsOperating System: iOS 15 or higherRAM: Minimum 2 GB RAMDevices ...

Why am I not receiving game notifications?

If you are not receiving game notifications, it could be due to several reasons:Device notification settings: Make sure notifications for th...